How do I change my password?
You can easily change your password by following these steps:

1. Log into your account by selecting the log in option on the right hand corner of the page.
2. Select the preferences option.
3. Enter your old password and your new password and click on "Change".

I forgot my password! You can easily retrieve your forgotten password by:

1. Click on "log in" on the right hand corner of the screen.
2. Select "Click Here" if you forgot your password.
3. Enter the user name and e-mail address you picked upon registration.
4. You password will be e-mail to your registered e-mail. However, for safety reasons we highly recommend that you change your password upon logging in.

Why is Videonary asking for my cell phone number?
Videonary offers a unique feature where you can send coupons directly to your cell phone. There is no need for a printer and carrying an extra item with you when you go out. Everything you need is sent directly to your cellphone. If you have any concerns please refer to our Privacy Policy. We do not in any way rent or sell your information or use it for spamming. Our users privacy is extremely important to us.
Warning: Refer to our Terms of Service if you ever decide to miss use this feature.

What should I do if I don't receive SMS coupon?

1. Click on "log in" on the right hand corner of the screen
2. Click on preferences and make sure you have provided a cell phone number and have enabled the SMS option.
3. If you have provided all the required information and your SMS coupon is still not working, please contact support@videonary.com .

What is "Favorites" all about? As you go through our comprehensive video directory, you can select certain places to be on your favorites list so you can always refer back to them, add your personal opinion about each place and share it with friends . Also, you will be the firs in line to receive notification for events and coupons from your favorite places.

What's so great about adding my friends? Here are just a few advantages of adding your friends, but list doesn't stop here:

1. You can share your favorite places with your friends and tell them what you think about each by commenting on them.
2. You can see your friends' favorite places as well as their personal videos.
3. You get an insight into what your friends like and/or don't like.
4. Maybe, you can surprise your friend by taking him/her to his/her favorite place on a special occasion. (Hint Hint, Birthday!)
5. You can share your own (Yes, your own!) videos with friends. Any video that you want as long as it complies with the Terms of Service.
6. And the list just goes on...

How can I stop receiving notifications from my favorite merchant(s)? This is pretty straightforward, just follow these steps:

1. Log into your account.
2. Click on the "Favorites" Tab.
3. Uncheck the box next to the merchants, which you no longer want to get notifications from.

How can I stop receiving notifications for new events on calendar(s)? This also is pretty straightforward, just follow these steps:

1. Log into your account.
2. Click on the "Preferences" Tab on top and scroll down until you see the calendar title.
3. Uncheck the box for any of calendar's you would like to unsubscribe from.

How do I upload my own video?
Make sure you have read and understand the Terms of Service. Then follow these steps to upload your own personal video:

1. Log into your account.
2. Click on "My Videos" Tab.
3. Click on "browse" and locate the video files your like to upload.
4. Click on " Upload".

Why can't my friends see the video I just uploaded? Currently you can upload video files in the following formats: MOV, MPG, and/or MPEG.

What are the acceptable file formats and size for uploading my own video? It may take up to 24 hours for the video to become available to your friends. Once a video is available for the public, it will be marked with an "Available" stamp.

How do I delete a friend?
Are you sure your want to remove a friend? If so follow these steps:

1. Log into your account.
2. Select "My Friends" from the menu.
3. Click on "delete" next to the friend you want to remove.

How can I send a message to a friend? Videonary allows you to directly email your friend from within our website. Here is how:

1. Log into your account.
2. Select "My Friends" from the menu.
3. Click on the small "profile" icon in from of the friend you want to contact.
4. Click on "Send a Message" when you are ready to contact your friend.

Can I look for people I know on Videonary? Currently, users are not able to search for other users online. Please feel free to email us your comments to: feedback@videonary.com

How Do I invite a friend to join Videonary?

1. Log into your account.
2. Click on "My Friends" Tab.
3. Enter a valid e-mail address you friend.
4. Enter a comment that will accompany your invitation.
5. Click on "invite".

How Do I add a friend to my Friends List?

1. Log into you account.
2. Click on "My Friends" Tab.
3. Enter the Videonary User ID of the friend you like to invite.
4. Enter a message that will accompany your invitation.
5. Click on "invite".